Refund policy

My Little Sprouts – Return & Refund Policy

Returns
We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, items must be in the same condition you received them Proof of purchase is required.

To start a return, contact us at support@mylittlesprouts.com.au We’ll provide the return address and instructions. 

Items returned without prior authorization will not be accepted.

Damages & Issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Custom or personalized items

Personal care products (beauty items)

Sale items and gift cards

Exchanges
Return the original item and make a separate purchase for the new item once exchange has been approved.

Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Bank processing times may vary.

If more than 15 business days have passed since approval, contact us at support@mylittlesprouts.com.au .